Shipping policy
Shipping Policy
At Crafted Desk, we aim to deliver your orders with speed and care so you can enjoy your personalized products on time.
Processing Time
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All customized/personalized orders are processed within 3-5 business days.
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Ready-to-ship items are dispatched within 2-3 business days.
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During peak festive seasons, processing may take slightly longer, but we’ll keep you updated.
Shipping Time
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Domestic Orders (India): Usually delivered within 5-10 business days after dispatch.
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International Orders: Delivery time varies depending on the destination and courier service (generally 10-20 business days).
Shipping Charges
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Shipping charges are calculated at checkout based on your location and order size.
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Free shipping offers (if applicable) will be mentioned on the product or at checkout.
Order Tracking
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Once your order is shipped, you will receive an email/SMS with a tracking ID to follow your parcel’s journey.
Incorrect Address / Failed Delivery
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Please ensure the shipping address and contact details provided are accurate.
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We are not responsible for delays or lost shipments due to incorrect addresses. If a package is returned to us, reshipping costs will be borne by the customer.
Damaged or Lost Parcels
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We carefully pack each order. However, if your parcel arrives damaged or doesn’t reach you within the promised timeline, kindly contact us at [Crafteddesk.in@gmail.com/ 9718458900], and we’ll do our best to assist.